Privacy Policy for Smart Solutions Service
Effective Date: 12/12/2024
At Smart Solutions Service, your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure its security. By using our services, you agree to the terms of this Privacy Policy.
We collect the following types of information to provide you with the best possible service:
Name
Contact details (e.g., phone number, email address, physical address)
Payment information (e.g., credit/debit card details, billing information)
Details about your home appliances (e.g., make, model, and issues reported)
Usage data, such as website interactions or service preferences
Browser type, operating system, and IP address for website visits
Our website uses cookies and similar technologies to enhance your user experience and analyze website performance. You can manage cookie preferences through your browser settings.
We use the collected information for the following purposes:
Service Delivery: To schedule, provide, and improve our repair, maintenance, and servicing solutions.
Customer Support: To respond to inquiries, complaints, and service requests.
Payment Processing: To securely process transactions and maintain payment records.
Marketing and Communication: To inform you about updates, promotions, or new services, if you have opted in.
Legal Compliance: To comply with applicable laws and regulations.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Partners: Trusted third parties who assist in delivering our services (e.g., technicians, payment gateways).
Legal Requirements: When required by law or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
We implement robust security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. This includes:
Encrypted payment processing
Secure data storage systems
Regular security audits
Despite these efforts, no method of data transmission over the internet is entirely secure. Therefore, we cannot guarantee absolute security.
You have the following rights concerning your personal information:
Access and Correction: Request access to and correction of your personal data.
Data Deletion: Request the deletion of your data, subject to legal and contractual obligations.
Opt-Out: Opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us using the details provided below.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Smart Solutions Service
Email: smartserviceddn@gmail.com
Phone: +91-9410898989
